Jakarta, 4 September 2020 - On National Customer Day (HARPELNAS) 2020, BNI Life held a series of activities through television, webinars, Live Instagram, YouTube, CSR, giving merchandise to walk-in customers who made claims through the BNI Mobile Apps application and programs. health promotion in collaboration with BNI Life providers. Harpelnas in the midst of the Covid-19 pandemic, BNI Life provides services to customers while still paying attention to health protocols.

The opening of Harpelnas began with BNI Life and OJK talk shows on Kompas TV with the topic "Improving Life Insurance Industry Services" with speakers from the Main Director of BNI Life, Shadiq Akasya and Kristianto Andi Handoko, Deputy Director of Insurance Supervision 2 OJK. On this occasion, Shadiq said, in the new normal era, BNI Life made adjustments to working hours (shifting) according to health protocols and built technology information infrastructure to improve the best service to customers with a digital concept.

In addition, BNI Life also held 2 webinar sessions on the topic Financial During Pandemic, with speakers Neny Asriany, Director of BNI Life and Prita Ghozie, Principal Consultant and CEO @zapfinance, as well as a webinar on Complementary Diseases & Covid-19, with speakers Director of Finance BNI Life. , Eben Eser Nainggolan and dr. A.M. Astrid, SpPD from Mitra Keluarga Bintaro Hospital, where the customers who have registered are around 300 people for each webinar. This webinar can also be seen on Live IG @BNILIFEID. In the webinar, there is also a special program for the first 10 buyers of Solution Series products and BNI Life Plan Multi Protection having the opportunity to get a limited edition BNI Life Tapcash prize, explained Neny. There is also a product promotion program for BNI Life Syariah Sakinah Multipro and Wadiah Gold Cendekia for the first 5 buyers to get TapCash BNI Life.

During the Covid-19 pandemic, Harpelnas activities, we also collaborated with hospitals, laboratories and optics for BNI Life cardholders, starting from a 30% discount on Medical Check Up (MCU) FIT and a 25% discount for all lab examinations (except SWAB and Rapid Test) at Kimia Farma laboratories throughout Indonesia and the PCR drive thru swab program at Bina Husada Hospital (member of Mitra Keluarga), at a price of Rp. 1.3 million. Also get a special promo for cashless glasses for BNI Life corporate customers with a 10% discount at Optic Melawai.

We also carry out CSR activities on Harpelnas Day at 2 hospitals, namely UKI - Cawang Hospital and Islamic Hospital - Cempaka Putih by providing PPE hazmat, medical and non-medical masks, hand sanitisers and hand washing soap, which are expected to help the medical team and officers. RS is protected from Covid-19. This activity is also part of a series of BNI Life entering the age of 24, added Eben.

On this Customer Day, Eben Eser Nainggolan, Director of Finance of BNI Life, received a visit from PT. Telkom Indonesia, represented by Mrs. Evi Rina Mahendra, GM ES Healthcare & Welfare Segment and PT Administration Medika's visit was represented by Finance Director Joko Aswanto and Senior Account Manager Ricky Silaen. So far, partners have provided support, for facilities / facilities for customers, in order to provide the best, safe and comfortable service.

Naoto Oda Director of BNI Life expressed his hope that on a national customer day in the midst of a pandemic, the community will increase the importance of life insurance, health and planning in old age. In addition, it is hoped that the insurance industry will maintain mutual prudence in investing and maintain good corporate governance. Financial literacy in the insurance sector can be improved by the Government, regulators and insurance companies.’